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"We want organizations to be adaptive, flexible, self-renewing, resilient, learning, intelligent—attributes found only in living systems. The tension of our times is that we want our organizations to behave as living systems, but we only know how to treat them as machines."
—Margaret J. Wheatley, author of Finding Our Way: Leadership for an Uncertain Time
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The Best of What I've Been Consuming


In lieu of articles and podcasts this week, I have books, books, books. Specifically, I have books on operations!

Most business books aimed at small businesses and startups tend to focus on product, sales, and marketing. My lived experience of working on, with, and for these businesses for over a decade though is that at the core of most of their problems is bad operations. Product problems often result from poor operational choices or structures that make developing good products difficult. Ditto with marketing issues.

And yet, operations is something of the redheaded stepchild in business. Sales and marketing are sexy. Finance touches the money. Product gets to do the big reveals. Operations are the glue that makes all these things work together, an undulating amoeba that fits all the other pieces of a business together.

Though it is not sexy, operations can be a massive competitive advantage. Amazon and Toyota, two of the greatest business successes of the last 50 years are both fundamentally operationally focused companies and that focus is what has let them succeed.

I’ve spent a lot of time studying this and here are my favorite books and resources (if you have anything you would add, I like recommendations! DM me on Twitter)

Read Best Operations Books and Resources
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The Interesting Times is a short note to help you better invest your time and money in an uncertain world as well as a digest of the most interesting things I find on the internet, centered around antifragility, complex systems, investing, technology, and decision making. Past editions are available here.
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